Last Updated May 18, 2020
Our mission is to help people stay connected to the other members of their university, alumni and corporate networks. We strive to fulfill this mission by providing our services through BrightCrowd.com ( the “Service”). As with every digital social platform, there is personal data involved, so we are committed to being transparent with you about the data we collect and how we use it, and respecting and protecting your privacy.
We partner with universities, companies and organizations to support their member networks and help you get the most out of the networks you belong to. These partners provide certain information about their members to identify who should have access to their networks.
You have the option to add and share any personal information as part of using the Service.
Fundamentally, we believe that your data is yours and you have complete control over it.
- You choose which data you share and what data other users can see.
- We never send messages from you or make changes to your connected accounts without your approval.
- You can delete your data at any time.
- We will never sell your data - ever!
Information We Collect
We limit the Personal Information we collect to just the information we believe is necessary to make the Service useful to you and others. "Personal Information” includes information which can be used to identify you as an individual, and may include, but is not limited to, name, email address, physical address, IP address, occupation, education, title, skills, interests, images and social connections.
Information you provide: When you use the Service you provide certain Personal Information either by submitting it directly into the site, uploading the data to the site, connecting a third party account, for example a Linkedin, Google or Facebook account (each a “Connected Account”), and by communicating with us or other users through the Service.
Information others provide: Personal Information related to you can also be contributed by other users of the Service as part of their Personal Information. This can happen when they enter it directly into the site or upload data to the site (for example a photo with you in it).
Information provided by organizations: In addition, certain Personal Information may be contributed by our partner organizations with whom you have an affiliation (for example, a university, professional association or company) as part of their use of the Service.
Information from using the Service: To make the Service easier for you to use (for example seamless sign-in), we collect and store information that is generated automatically as you use it, including your preferences and usage statistics. When you visit the Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service.
How We Use Personal Information
Primarily, we use Personal Information to provide the Service and to communicate with you. We use Personal Information to:
- display your information as part of your page in a book
- help you connect and communicate with other people in your networks
- help organizations you are part of communicate with you
- identify topics that are relevant to you
- aggregate contact information across the Service
We also send email to the email address associated with your account for informational and operational purposes, such as product announcements, account management, customer service, or system maintenance.
At any time you can update your communication preferences to limit the communication you receive through the Service. However, please be aware that, as a user of the Service, you cannot opt-out of receiving service messages from us, including legal and security announcements.
We may use non-Personal Information such as demographic data to analyze and develop our marketing strategy and further improve the Site and our products and services.
How We May Share Personal Information
To provide the service: In providing the Service we rely on a number of third parties who provide services including data storage, messaging, email processing, search functionality, analytics, error handling, etc. We specifically choose third party providers that have a strong reputation and have data protection and encryption in place. In order for the Service to function properly we must provide certain Personal Information to these third parties and we anonymize this data if possible.
To make the Service useful to you and others: As a user of the Service, Personal Information that you’ve entered may be visible to other users, visitors and prospective partner organizations. This information typically includes your name, title, job, school, skills and location, as well as any items you’ve posted publicly to the Service. Additionally, to help facilitate connections with others, the Service will show contact information that you’ve provided.
To improve your experience with any organizations you are associated with: We partner with universities and organizations to allow them to provide the Service to their members and affiliates. If you are affiliated with a partner organization (for example, your university), then that organization may be provided with Personal Information so that they can improve your experience with them and the Service. At any time, you can opt out of having any data shared with partner organizations that you are affiliated with.
To comply with the law: There may be a time when we believe in good faith that we are required by law to provide Personal Information. This could be in connection with litigation, to prevent a crime, or to protect personal safety, the public, or the Site.
To effectuate a sale of the Company: We will make available Personal Information in connection with a sale or merger with another entity or if the Company should ever file for bankruptcy or have its assets sold to another entity.
Your Options for Your Personal Information
In order to provide you the Service we retain your Personal Information for as long as you have an account.
At any time you can review, edit or delete any of the Personal Information displayed on the Service. You can also at any time request access to all of the Personal Information the Service has collected about you, by emailing your request to firstname.lastname@example.org and we will comply with this request within 72 hours.
You can also delete your account entirely on your Account Settings page. If you delete your account, all of the Personal Information associated with your account is deleted from the Service within 14 days, including all Connected Account data. Certain basic data related to the existence of your account is retained after you delete your account in order to comply with legal obligations, resolve disputes, prevent fraud and abuse, and fulfill any requests to “unsubscribe” from future messages from us.
If a partner organization has added information about you as part of creating or managing a network, then we retain that information as long as that network exists, or until you request that your information be removed. If you subsequently become a user of the Service and create an account, then you take ownership of the Personal Data contributed by the organization and only you can edit or delete your account or the Personal Information displayed on the Service.
The Service is not intended for or directed to persons under the age of 13, and we will not knowingly collect information from such persons. Any person who provides information to us through registration or in any other manner on the Site represents to the Company that they are 13 years of age or older. If we learn that a child under 13 has submitted personal information to us, we will attempt to delete the information as soon as possible.
Third Party Sites
The Service interacts with the Connected Accounts and may contain links to other sites and services (collectively, "Third Party Services"). The Company is not responsible for the privacy practices of such Third Party Services. We encourage you to read the privacy statements of each Third Party Service that you link to your User Account or otherwise interact with in connection with your User Account.
We are happy to answer any questions you may have. Please email us at email@example.com, and we will get back to you as soon as possible.
Terms and Conditions
This website is operated by Qollaboration, Inc. (the “Company”). The Company provides a digital networking platform to individuals and organizations. Please review these Terms of Service carefully:
1. Accepting the Terms; Modifications
- By using the Service (as defined below), you (“user”) agree to be legally bound by the terms set forth herein (the “Agreement”). If at any time you do not agree to be bound by the terms and conditions of this Agreement, you must cease using the Service immediately and request your account be terminated. By using the information, tools, features and functionality located on the Service (together with related software and applications, the “Service”), you agree to be bound by this Agreement as a registered User of the Service.
- If you are using the Service on behalf of an organization, then you agree that you and the organization shall be legally bound by the terms and obligations set forth in the Customer Service Agreement, available at brightcrowd.com/agreement. By creating an administrative account in your capacity as an agent of your organization, you acknowledge and accept that the the terms of the Customer Service Agreement shall be binding upon your organization, even absent the payment of any fees.
- If you accept this Agreement, you represent that you have the capacity to be bound by it and that you have read and understood all of the terms and conditions expressed herein.
- We reserve the right to amend this Agreement at any time by notifying you as provided in this Agreement, provided that no notice shall be required for non-substantive changes to the Agreement. If we substantively amend this Agreement, we will give you at least seven (7) days notice before the changes take effect, during which period of time you may reject the changes by terminating your account. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these terms or any future Terms of Service, do not use or access (or continue to access) the Service.
2. Availability and Eligibility
- The Service is available only to, and may only be used by, individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to children (persons under the age of 13).
- Upon confirming your email address with the Service you will thereby create a “User Account,” which may not be transferred, assigned, loaned, given or sold to another party, and that any attempted transfer, loan or assignment shall be void and shall constitute a material breach of these Terms of Service.
- Your Login ID and password, together with any phone number, email address, physical address or other contact information you provide, form your "Registration Information."
- You agree to provide accurate, current and complete Registration Information and to update such information to keep it accurate, current and complete. Company reserves the right to suspend or terminate your account and your access to the Site if you create more than one account or if any Registration Information proves to be inaccurate, not current or incomplete.
- By providing us with your e-mail address, you agree to receive all required notices electronically, to that e-mail address. It is your responsibility to update or change that address, as appropriate. Notices will be provided in HTML (or, if your system does not support HTML, in plain-text) in the text of the e-mail or through a link to the appropriate page on our site, accessible through any standard, commercially available internet browser.
- You further agree that the Company may at any time, at its sole discretion, and without prior notice to you, transfer or assign the information contained in your profile and any or all of its rights and/or obligations for your account hereunder to an affiliated company or, in the context of a sale of the Company, to a nonaffiliated company.
- This Agreement is not for the benefit of any third party, and shall not be deemed to grant any right or remedy to any third party whether or not referred to in this Agreement.
3. User Data
- You may choose to link your User Account with certain third party accounts that you maintain, including, but not limited to Linkedin, Google, Microsoft, Facebook, and Twitter (each a “Connected Account”). By adding a Connected Account, you represent that you are entitled to disclose that account information to the Company and grant Company access to the data contained in the account, without breach by you of any of the terms and conditions that govern your use of the applicable account and without subjecting the Company to any usage limitations imposed by such third party service providers.
- By granting Company access to any Connected Account, you understand that Company may access and store content that you explicitly transfer from that Connected Account to Company (for example a profile photo) so that it is associated with your User Account.
- You may from time to time provide identifying information via the Service about you, your contacts and other users (“Submitted Data”).
- You retain ownership rights in your Connected Account data, and Submitted Data (collectively, “Your User Data”). You hereby grant Company a right and license to access, copy and use Your User Data and any data derived from Your User Data in order to operate the Service, including without limitation maintaining a copy of Your User Data and data derived therefrom. Upon termination of your User Account, Your User Data will be deleted in accordance with Section 16.
4. Use of the Service
- Your right to use the Service is personal to you and is not transferable by you to any other person or entity. You are granted a nonexclusive access to use the Service and its contents that is limited in accordance with these Terms of Service. You are only entitled to access and use the Service for lawful purposes.
- In order for you to use the Service, you must provide true, accurate, current and complete records and information about your account, and you may not misrepresent any information including but not limited to your Registration Information and your professional qualifications and status. In order for the Service to function effectively, you must also keep your Registration Information up to date and accurate. Your failure to provide accurate and current information will adversely impact the accuracy and effectiveness of the Service.
- Your access and use of the Service may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Service or other actions that may occur and/or that the Company, in its sole discretion, may elect to take.
5. Our Intellectual Property Rights
- The contents of the Service, including its “look and feel” (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software (including html-based computer programs) and other material are protected under both United States and other applicable copyright, trademark and other laws.
- The Service grants you the right to view and use the Service subject to these terms. You may download or print a copy of information provided on the Service for your personal, internal use only. Any distribution, reprint or electronic reproduction of any content from the Service in whole or in part for any other purpose is expressly prohibited without our prior written consent. Use of the Service is an acknowledgement that all content is the property of the Company (and its licensors) and that the Company (and its licensors) owns all rights, including copyrights in and to the content.
- By accessing this information, you agree that you will not use it for any unintended purpose including but not limited to use for competitive endeavors, adversarial activities or corporate espionage. You also agree you will not remove, scrape, copy or otherwise emulate any of the information on the Service.
- Company reserves all rights not expressly granted herein with respect to the Service or the components thereof.
6. Access and Interference
You agree that you will not:
- Use any robot, spider, scraper, crawler, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Service or any portion of the Service, without the Company’s express written consent, which may be withheld in its sole discretion;
- Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Service, other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);
- Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Service; or
- Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Service or the Service.
- Transmit spam, chain letters, or other communication that the Company deems inconsistent with the best interest of the Service and its users,
- Attempt to interfere with, compromise the system integrity or security or decipher any transmissions to or from any servers running the Service.
- Take any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure.
- Upload invalid data, viruses, worms, or other software agents through the Service.
- Collect or harvest any personally identifiable information, including, without limitation, account names, from the Service.
- Impersonate another person, misrepresent your affiliation with a person or entity, or attempt to hide your identity.
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as of privacy and publicity) of any other user of the Service or staff member of the Company.
- Interfere with the proper working of the Service
- Bypass the measures the Company may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.
- Encourage or enable any other individual to do any of the foregoing.
7. Rules for Posting
As part of the Service, you may post content on various publicly available locations on the Service. You agree in posting content to follow certain rules.
- You are responsible for all content you submit to the Service.
- By submitting content to the Service, you represent that you have all necessary rights and hereby grant us a perpetual, worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, modify, display, and perform all or any portion of the content in connection with the Service and our business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each user a non-exclusive license to access your posted content through the Service, and to use, reproduce, distribute, prepare derivative works of, display and perform such content as permitted through the functionality of the Service and under this Agreement.
- You may not post or transmit any message, data, image or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion.
- You may not post or transmit any message which is libelous or defamatory, or which discloses private or personal matters concerning any person. You may not post or transmit any message, data, image or program that is indecent, obscene, pornographic, harassing, threatening, abusive, hateful, racially or ethnically offensive; that encourages conduct that would be considered a criminal offense, give rise to civil liability or violate any law; or that is otherwise inappropriate
- You may not interfere with other users' use of the Service, including, without limitation, disrupting the normal flow of dialogue in an interactive area of the Service, deleting or revising any content posted by another person or entity, or taking any action that imposes a disproportionate burden on the Service infrastructure or that negatively affects the availability of the Service to others.
- You agree that we may use any feedback, suggestions, or ideas you post in any way, including in future modifications of the Service, other products or services, advertising or marketing materials. You grant us a perpetual, worldwide, fully transferable, sublicensable, non-revocable, fully paid-up, royalty free license to use the feedback you provide to us in any way.
- You represent that all information that you (or anyone you allow to interact on your behalf) post on the Service is accurate and current. You agree to be responsible for any and all damages, direct or indirect, resulting from providing inaccurate or outdated information and agree to reimburse the Service for any direct or indirect costs of litigation resulting from your failure to provide accurate or updated information.
8. Unlawful Activity
The Company has the right to investigate complaints or violations to the Terms of Service and to take all actions deemed appropriate, including but not limited to, reporting suspected unlawful activity to local authorities and state regulators, or others, and disclosing any information necessary to such authorities and entities regarding posted materials, user profiles, e-mail addresses, internet protocol addresses and usage history.
9. DMCA Policy
Company takes claims of copyright infringement very seriously. Our policy for handling claims of infringement is to have our designated agent review and respond to notices of infringement when a DMCA compliant notice is provided to us.
The Digital Millennium Copyright Act requires that all infringement claims must be in writing and must include the following information:
- A description of the copyrighted work claimed to have been infringed;
- A description of the infringing material and information reasonably sufficient to permit the Company to locate the material;
- Your contact information, including your mailing address, telephone number, and email address;
- A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on of the copyright owner; and
- A physical or electronic signature of the copyright owner or the person authorized to act on its behalf.
In accordance with the Digital Millennium Copyright Act ("DMCA"), Company has designated an agent to receive notification of alleged copyright infringement occurring on the Service. If you believe that your copyrighted work is being infringed, notify the designated agent specified below by email and first-class mail as follows:
Perkins Coie LLP
3150 Porter Drive
Palo Alto, CA 94304 USA
Notification Procedures. The Company may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by the Company in our sole discretion. The Company reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. The Company is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. We recommend that you add firstname.lastname@example.org to your email address book to help ensure you receive email notifications from us.
11. Entire Agreement
This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof, and supersedes and cancels all other prior agreements, discussion, or representations, whether written or oral. No officer, employee or representative of Company nor you have any authority to make any representation or promise in connection with this Agreement or the subject matter thereof which is not contained expressly in this Agreement; and, Company and you hereby acknowledge and agree that neither Company nor you have entered into this Agreement in reliance upon any such representation or promise.
- In the event any one or more of the provisions contained in this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement and the rest shall remain in full force and effect.
- You agree that the Service does have the right to release any legal right or remedy which is contained in the Agreement (or which the Service has the benefit of under any applicable law). This will not be taken to be a formal waiver of the Company’s rights and that those rights or remedies will still be available to the Company.
- All covenants, agreements, representations and warranties made in this Agreement shall survive your acceptance of this Agreement and the termination of this Agreement.
A waiver by either party of any term or condition of this Agreement in any one instance shall not be deemed or construed to be a waiver of such term or condition for any similar instance in the future of any subsequent breach hereof. All rights, remedies, undertakings, obligations and agreements contained in this Agreement shall be cumulative and none of them shall be a limitation of any other remedy, right, undertaking, obligation, or agreement.
14. Warranties; Disclaimers; Limitation on Liability
THE SERVICE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, THE COMPANY EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. THE COMPANY MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SERVICES OBTAINED THROUGH THE SERVICE OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE SERVICE, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICE AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICE. YOU UNDERSTAND THAT THE COMPANY DOES NOT SCREEN OR INQUIRE INTO THE BACKGROUND OF ANY USERS OF THE SERVICE, NOR DOES THE COMPANY MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SERVICE. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SERVICE OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF THE SERVICE. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICE AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICE, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICE REMAINS WITH YOU. NEITHER THE COMPANY NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF SERVICE OR FROM THE USE OF OR INABILITY TO USE THE SERVICE, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICE OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL THE COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF SERVICE OR FROM THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE AMOUNTS YOU HAVE PAID TO THE COMPANY FOR USE OF THE SERVICE, OR FIFTY DOLLARS ($50.00 USD) IF YOU HAVE NOT PAID ANY SUCH AMOUNTS, AS APPLICABLE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE COMPANY AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
15. Your Indemnification of the Company
You shall defend, indemnify and hold harmless the Company and its officers, directors, shareholders, contractors, employees and other users, from and against all claims and expenses, including but not limited to legal fees, in whole or in part arising out of or attributable to any breach of this Agreement by you.
You may terminate your account and your right to use the Service at any time and for any reason by closing your account on the site or contacting email@example.com. Please note, that if you have linked your User Account to a third party account, you will need to separately terminate the Company’s access to the third party account on that third party website.
Within 10 days following the termination of these Terms of Service, Company will delete all of its copies of Your User Data.
17. Governing Law and Forum for Disputes
This Agreement, and your relationship with the Company under this Agreement, shall be governed and construed by the laws of the State of California without regard to its conflict or choice of law provisions. Any dispute with the Company, or its officers, directors, employees, contractors, agents or affiliates, arising under or in relation to this Agreement shall be resolved exclusively through the State and Federal Courts located in San Francisco, California, except with respect to imminent harm requiring temporary or preliminary injunctive relief in which case the Company may seek such relief in any court with jurisdiction over the parties.
18. Legal Fees, Costs
If suit, action or arbitration is brought to enforce or interpret any provision of this Agreement, or the rights or obligations of any party hereto as they relate to the subject matter of this Agreement, the prevailing party shall be entitled to recover, as an element of such party's costs of suit, and not as damages, all reasonable costs and expenses incurred or sustained by such prevailing party in connection with such suit or action or arbitration, including, without limitation, lawyers' fees and expenses and court costs.